Digital Product Owner

4 weeks ago


Singapur, Singapore StarHub Full time
Job Description

We are seeking a skilled Digital Product Owner to drive the growth of our digital sales for the Consumer business. As a key member of our team, you will work closely with internal stakeholders to understand business needs and plans, and translate them into our digital sales platforms to drive customer acquisition and cross-/up-sell.

Key Responsibilities
  • Gather detailed requirements by engaging with UX-UI, data analytics, and business stakeholders, and write user stories accordingly.
  • Support digital transformation projects in user acceptance testing (UAT), documenting test results, and communicating implications to development and business teams.
  • Influence offers and campaign strategy to maximize quality traffic and online conversion rate.
  • Cross-functionally define requirements for new features and improvements to current digital purchase journeys.
  • Define and manage agile product backlogs as product owner of purchase journeys.
  • Partner with internal IS and vendors to ensure development, testing, and release activities meet delivery timelines.
  • Monitor, report, and analyze sales performance, on-site conversion rate, and identify issues pertaining to drop-off.
Qualifications
  • Bachelor's degree.
  • 1-2 years of experience with web/app development, user experience best practices, system integration, and digital project management.
  • Proven experience with sales analysis and reporting, comfortable with numbers and deriving action plans from data.
Technology Requirements
  • Familiarity with project management systems like JIRA/Asana/etc.
  • Familiarity with design tools like Figma/Figjam/etc.
  • Familiarity with WEB/App environments like OutSystems/AEM/CMS (good to have).

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