Quality Assurance and Training Manager
2 days ago
Company Overview:
First Cuisine Food Industries PTE. LTD. is a leading food industry player that prides itself on delivering high-quality products to its customers.
About the Role:
We are seeking a highly motivated and experienced Quality Assurance and Training Manager to join our team.
Job Description:
- Lead quality assurance initiatives to ensure compliance with company standards and regulatory requirements.
- Develop and implement training programs to enhance employee skills and knowledge.
- Analyze data to identify areas for improvement and develop strategies to address these gaps.
- Maintain excellent customer service levels through proactive communication and issue resolution.
- Conduct regular site visits to monitor progress and provide feedback.
- Ensure adherence to health and safety regulations and report any incidents to management.
- Provide regular productivity reports to management.
Requirements and Skills:
- Proven experience in quality assurance and training within the food and beverage industry.
- Strong leadership and communication skills.
- Ability to analyze data and identify areas for improvement.
- Knowledge of relevant software programs, including MS Office and POS systems.
- Experience in managing personnel and guest-oriented services.
- 3 years of experience in a fast-paced F&B environment.
Compensation:
The estimated salary for this role is $2,500 - $3,000 per month.
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