Customer Service and Order Processing Coordinator

20 hours ago


Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full time
Job Overview

We are seeking an experienced Candidate Profile

A highly organized, customer-focused professional with excellent communication skills and a strong understanding of order processing and customer service principles.

This role requires someone who can provide top-notch support via phone, email, and chat for customer inquiries and issues. The ideal candidate will have experience handling large volumes of sales orders, possess good Excel skills, and be able to work well under pressure.

About SWIFT SEARCH GLOBAL PTE. LTD.

As a leading provider of innovative solutions in the industry, we pride ourselves on our commitment to excellence and exceptional customer service.

We offer a competitive salary and benefits package, including:

  • $4,500 - $5,000 per month (dependent on experience)
  • One-month fixed bonus
  • Additonal allowance for weekend/PH work
  • Opportunities for professional growth and development
Responsibilities
  • Prepare and send quotations, and process customer purchase orders
  • Handle claims for shipment delays, defective items, and pricing errors
  • Communicate with stakeholders about customer orders
  • Promote and assist customers with ordering through our e-commerce store
Requirements
  • At least 1 year of experience in order processing and handling customer inquiries
  • Excellent Excel skills
  • Ability to work well under pressure and meet deadlines


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