Concorde Hotel Singapore Receptionist
16 hours ago
Concorde Hotel Singapore is a reputable hospitality establishment seeking a highly skilled Receptionist to join our team.
Job Description:The ideal candidate will be responsible for providing exceptional service to guests, answering and transferring calls with accuracy and efficiency, and maintaining the hotel's high standards of customer satisfaction.
Key responsibilities include:
- Answering and transferring calls in a polite and efficient manner
- Listening to guest requests carefully and taking appropriate action
- Recording maintenance requests at the One Stop Service portal
- Reviewing logbooks, notice boards, and other resources for latest information
- Liaising with the Maintenance Company on outstanding telephone faults
- Preparing reports for auditors
To succeed in this role, you will need:
- A positive attitude and strong communication skills
- Attention to detail and ability to work independently
- Good interpersonal skills and ability to work as part of a team
- Able to work rotating shifts, including midnight shifts
We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment.
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