Product Operations Strategy Specialist

1 month ago


Singapur, Singapore TikTok Full time
About the Role

This is a unique opportunity to join the Trust & Safety Operations Intelligence Team at TikTok, where you will play a critical role in enhancing operation efficiency and safety through strategic and automated solutions.

Key Responsibilities
  • Develop and implement an intelligence-led approach to moderation efficiency, platform optimization, and BPO system solutions.
  • Collaborate with algorithm, product, engineering, and frontline teams to drive strategy implementation and system optimization.
  • Identify and mitigate content risks, improving moderation quality and efficiency.
  • Plan and execute moderation task identification, moderator capability model identification, and moderation task assignment mechanisms.
Requirements
  • Bachelor's degree or above, with at least 3 years of experience in a similar capacity.
  • Proven experience in strategy, supply-demand resource matching, system intelligence, and large model backend applications.
  • Strong ability to improve business metrics, simplify decision-making processes, and shorten business workflows through strategies, models, algorithms, and decision systems.
  • Excellent communication skills in English, along with strong regional/global stakeholder management experience.
Preferred Qualifications
  • Experience in audio and video/image/content moderation.
  • Experience or strong knowledge of data modeling or Large Language Model.

TikTok Trust & Safety recognizes the importance of employee wellbeing and is committed to providing comprehensive and evidence-based programs to promote and support physical and mental wellbeing throughout each employee's journey with us.



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