Career Development Specialist
6 days ago
A Meaningful Career Awaits
The Career Matching Programme (CMP) is an initiative by WSG aimed at empowering local PMETs affected by redundancy and job loss. As a Career Consultant, you will play a vital role in championing opportunities for them through building great working relationships with employers and supporting their transition back into work.
This is a highly rewarding role that requires exceptional communication and collaboration skills, adaptability, and the ability to manage conflicting objectives. You will be responsible for providing career consultancy support, including resume tailoring, interview preparation, and exploration of alternative career options, according to the Job Seeker's needs.
Your key responsibilities will include:
- Client Engagement
- Clarify and manage Job Seeker expectations of the programme, including responsibilities of both parties, data protection, and programme requirements, to achieve buy-in.
- Provide career consultancy support, including resume tailoring, interview preparation, exploration of alternative career options, and more, according to Job Seeker needs.
- Identify barriers to employment, job goals, and various training needs to develop mutually agreed-upon Action Plans to support Job Seekers back into employment.
- Hold regular follow-up appointments to provide accountability and monitor progress on Action Plans, adjusting along the way as necessary.
- Motivate, encourage, and empower Job Seekers throughout their job search journey.
- Business Partnering
- Work with the business development team to communicate and value-add of AKG/CMP Programme to build relationships with employers and secure new vacancies.
- Understand employer business needs and partner with them to fulfill their hiring requirements by matching suitable Job Seekers accordingly.
- Research and maintain up-to-date knowledge of the local labour market, employers, and industry sectors.
- In-Work Support
- Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment.
- Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment.
- Administration & Quality
- Adhere to AKG, Project, and WSG guidelines, policies, and procedures at all times.
- Document all correspondences and support rendered to Job Seekers on CRM systems.
- Ensure Job Seeker details on all systems are updated in a timely and accurate manner.
- Provide accurate and timely reporting on all relevant activities.
- Maintain strict confidentiality of Job Seeker information in accordance with PDPA requirements.
You will have a minimum Diploma/Degree qualification and at least 3 years of working experience with relevant transferable skills. Strong interpersonal skills, specifically around building rapport, listening, asking good questions, and influencing skills, are essential. You must also be able to manage your own time and the time allotted to clients effectively.
We offer a salary range of SGD $40,000 - SGD $60,000 per annum, commensurate with relevant experience. Additional benefits include a monthly/quarterly incentive bonus, flexible benefits, full dental and medical insurance coverage, yearly staff recognition awards, regular team bonding and celebratory activities, and a hybrid work arrangement.
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