Cybersecurity Solutions Expert

2 weeks ago


Singapur, Singapore InsiderSecurity Full time
Job Description

As a key member of our team at InsiderSecurity, you will play a critical role in delivering exceptional customer experiences and ensuring the successful deployment of our cybersecurity solutions. Your technical expertise and problem-solving skills will be essential in helping our users achieve strong cybersecurity and overcome complex technical challenges.

Key Responsibilities
  • Technical Expertise: Stay up-to-date with the latest InsiderSecurity solutions and technologies, and provide expert guidance to customers on deployment architecture and best practices.
  • Customer Success: Work closely with customers to understand their requirements and provide tailored support to help them achieve their cybersecurity goals.
  • Technical Sales Support: Collaborate with the sales team to conduct technical sales demos and provide technical support during the sales process.
  • Interface with Product Engineering: Serve as the primary point of contact between customers and our product engineering teams, ensuring seamless communication and issue resolution.
Requirements
  • Education: Bachelor's degree in Engineering, Science, or Computing.
  • Technical Skills: Proficiency in Python or other high-level languages, with experience in system administration (e.g., Windows, Linux, AWS) and bash scripting a plus.
  • Experience: Previous experience as a customer success engineer or application field engineer is highly desirable.
  • Soft Skills: Excellent problem-solving skills, attention to detail, good communication and presentation skills, and ability to thrive in a collaborative team setting.
Benefits
  • Meaningful Work: Contribute to solving challenging problems in cybersecurity and help users secure their organizations with our advanced technologies.
  • Professional Growth: Gain valuable experience and insights in the cybersecurity industry, with opportunities for career advancement.
  • Competitive Compensation: Enjoy a competitive salary and benefits package, including 18 days of annual leave and annual flexible benefits.


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