Cybersecurity Solutions Expert
2 weeks ago
As a key member of our team at InsiderSecurity, you will play a critical role in delivering exceptional customer experiences and ensuring the successful deployment of our cybersecurity solutions. Your technical expertise and problem-solving skills will be essential in helping our users achieve strong cybersecurity and overcome complex technical challenges.
Key Responsibilities- Technical Expertise: Stay up-to-date with the latest InsiderSecurity solutions and technologies, and provide expert guidance to customers on deployment architecture and best practices.
- Customer Success: Work closely with customers to understand their requirements and provide tailored support to help them achieve their cybersecurity goals.
- Technical Sales Support: Collaborate with the sales team to conduct technical sales demos and provide technical support during the sales process.
- Interface with Product Engineering: Serve as the primary point of contact between customers and our product engineering teams, ensuring seamless communication and issue resolution.
- Education: Bachelor's degree in Engineering, Science, or Computing.
- Technical Skills: Proficiency in Python or other high-level languages, with experience in system administration (e.g., Windows, Linux, AWS) and bash scripting a plus.
- Experience: Previous experience as a customer success engineer or application field engineer is highly desirable.
- Soft Skills: Excellent problem-solving skills, attention to detail, good communication and presentation skills, and ability to thrive in a collaborative team setting.
- Meaningful Work: Contribute to solving challenging problems in cybersecurity and help users secure their organizations with our advanced technologies.
- Professional Growth: Gain valuable experience and insights in the cybersecurity industry, with opportunities for career advancement.
- Competitive Compensation: Enjoy a competitive salary and benefits package, including 18 days of annual leave and annual flexible benefits.
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