Dynamic Central Reservations Representative

2 days ago


Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time
Company Overview

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.

Estimated Salary: $3,500 - $4,500 per monthJob Description
  • Roles & Responsibilities:
  • Manage reservations for 18 hotels and 9 serviced residences in a timely and accurate manner according to standard operating procedures.
  • Liaise with bookers and hotels/sales teams to ensure a smooth pre-arrival experience.
  • Maintain up-to-date information on all promotions and hotel details.
  • Maximize opportunities through upselling techniques.
  • Ensure proper filing and recording of all correspondences.
  • Comply with department-related policies and procedures.
  • Support management as needed.
Required Skills and Qualifications
  • Education: Minimum diploma in any field.
  • Knowledge and Skills: Knowledge of property management systems is an advantage. Proficiency in MS Office, email systems, and reservations systems is also beneficial.
  • Prior Experience: Display a high level of customer service, possess strong communication and administration skills, and be able to adapt to a fast-paced environment.
  • Teamwork: Able to work independently as well as part of a team.
  • Flexibility: Willingness to work shifts, including weekends and public holidays (off-in-lieu if working on public holidays).
Benefits
  • A competitive salary range.
  • The opportunity to work with a dynamic team in the hospitality industry.
  • Professional growth and development.


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