Ikea Tampines Team Lead
1 month ago
Job Overview
The Customer Relations Manager is responsible for managing and overseeing the Cashiers and Checkout Team Leaders to ensure efficient, reliable, and secure payment transactions.
Your Key Responsibilities
- Lead and manage a team of Cashiers, including performance management, training, and development, succession planning, and recruitment of new co-workers.
- Ensure operational excellence by efficiently resourcing the checkouts and maintaining a smooth and seamless customer flow to optimize customer satisfaction.
- Manage payment transactions and the cash office with a strong focus on reliability and safety to ensure secure handling of financial transactions.
- Handle customer queries, complaints, and service recovery professionally and promptly.
- Analyze customer and financial key performance indicators to identify areas for improvement.
- Collaborate with internal and external partners to create a safe and efficient working environment.
Your Profile
- Minimum of 5 years of experience in a leadership role within a fast-paced retail environment.
- Proven track record of leading teams and fostering team camaraderie.
- Customer-centric approach with strong problem-solving and analytical skills.
- Ability to handle stressful situations and deliver results under pressure.
- Excellent communication and interpersonal skills.
-
Customer Service Representative
1 month ago
Singapur, Singapore Ikea Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at IKEA Tampines. As a key member of our customer relations department, you will play a vital role in delivering exceptional customer experiences and ensuring customer satisfaction.Your Key ResponsibilitiesProvide resolutions to customer enquiries and complaints by...
-
IKEA Tampines
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job Reporting to the Logistics manager, you play a significant role in IKEA Tampines supply quality, health and safety standards in the goods flow process and customer delivery processes. You will contribute to positioning the IKEA Tampines In-store logistics department as a responsible partner in lowering environmental...
-
IKEA Tampines
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job Reporting to the Sales Manager, you lead your team in developing the IKEA business and your respective HFB (Home Furnishing Business). Your assignment You come up with business and action plans for your responsible areas and manage resource effectively. You optimize sales and profitability, by taking ownership of...
-
IKEA Tampines
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job Reporting to the Facilities Manager, you will use your technical expertise to support the Facilities department in maintenance and repair tasks on the interior and exterior of IKEA Tampines building. Your assignment Manage and attend to requests relating to mechanical and HVAC systems in the building (e.g. fire...
-
IKEA Sales Associate
1 month ago
Singapur, Singapore Ikea Full timeJob Opportunity at IKEAWe are seeking a highly motivated and customer-focused individual to join our sales team at IKEA Tampines.Key Responsibilities:Provide exceptional customer service by assessing customer needs and providing information and assistance when required.Ensure the sales floor is clean and tidy, with products properly displayed, priced, and...
-
IKEA Alexandra
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job Support your manager with the store business plan and IKEA Food action plans by contributing to the action plan in the area of your responsibility and implementing them together with your team; Secure an irresistible food offer by ensuring attractive presentation and communication of the range; Actively learn about...
-
IKEA Tampines
7 months ago
Singapur, Singapore Ikea Full timeJob description About the job Reporting to the Goods Flow Team Manager, you will be responsible for the goods flow process in eCommerce in IKEA Tampines; ensuring the most efficient, commercial and safe way possible to provide a good shopping experience for our customers. Your assignment You will be responsible for the picking of articles in...
-
IKEA Alexandra Team Member
1 month ago
Singapur, Singapore Ikea Full timeAbout the JobJob OverviewWe are seeking a highly motivated and experienced Food Service Manager to join our team at IKEA Alexandra. As a key member of our restaurant team, you will be responsible for ensuring that our customers receive an exceptional dining experience.Key ResponsibilitiesSupport the store business plan and IKEA Food action plans by...
-
IKEA Tampines
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job Reporting to the Facilities Manager, you used your functional and technical expertise to support the Facilities Department by taking care of the property and ensure the store has the proper comprehensive services and teams in place to deliver results, and keep the property and building in safe, working order, available...
-
IKEA Tampines
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job As a member of the Business Navigation team, you will play a key role in providing financial analysis and lead the staff optimisation process to deliver to the needs of the store. You will be involved in the staff planning, budgeting, and forecasting processes, translating the stores strategies and goals into...
-
IKEA Sales Manager
1 month ago
Singapur, Singapore Ikea Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales Manager to lead our team in developing the IKEA business and driving sales growth in our Home Furnishing Business.Your Key ResponsibilitiesDevelop and implement business and action plans to drive sales and profitability in your responsible areas.Optimize sales and profitability by taking...
-
Ikea Sales Manager
1 month ago
Singapur, Singapore Ikea Full timeAbout the RoleAs a Sales Manager at Ikea, you will lead your team in developing the Ikea business and your respective Home Furnishing Business. You will be responsible for creating business and action plans, managing resources effectively, and optimizing sales and profitability.Your Key ResponsibilitiesDevelop and implement business strategies to drive sales...
-
Ikea Jurong Team Member
1 month ago
Singapur, Singapore Ikea Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Ikea Jurong team as a Retail Sales Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide personalized customer service and sales support to...
-
IKEA Tampines
7 months ago
Singapur, Singapore Ikea Full timeJob description About the job Reporting to the Shopkeeper of the respective Home Furnishing department, the Sales Associate provides excellent sales service to ensure high levels of customer satisfaction, ensuring the IKEA basic merchandising standards are met to give customers a positive shopping experience. Your assignment Ensuring high level...
-
IKEA Jurong Restaurant Team Member
1 month ago
Singapur, Singapore Ikea Full timeJob OverviewAs a Restaurant Assistant at IKEA Jurong, you will play a vital role in ensuring our customers have a seamless and enjoyable dining experience.Key ResponsibilitiesProvide exceptional customer service by assisting customers with questions and concerns in a friendly and approachable manner.Replenish and maintain our Swedish Food Market with a wide...
-
IKEA Tampines
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job Reporting to the Easy Buying Manager & Team Leader, you will help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in...
-
Interior Designer
1 month ago
Singapur, Singapore Ikea Full timeAbout the RoleAs an Interior Designer at IKEA Jurong, you will be responsible for creating innovative and functional home furnishing solutions that reflect the IKEA brand identity.Your Key ResponsibilitiesDevelop home furnishing solutions that meet customer needs and exceed expectations.Contribute to the creation of a showroom matrix that showcases a wide...
-
IKEA Jurong
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job In your role as an Interior Designer, you will need to create relevant, functional, aesthetic and commercial home furnishing solutions that contribute to positioning the IKEA brand in the local market as the leader in life at home. Your assignment Use home furnishing competence to create home furnishing solutions...
-
IKEA Jurong
8 months ago
Singapur, Singapore Ikea Full timeJob description As IKEA Food Assistant, Kitchen, you will: Serve customers behind the Hot line with a smile Prepare Hot and Cold dishes, like chicken wings, soup, salads and desserts Ensure products and condiments are stocked up, in good condition and replenished on time Prepare and man Pick-up point for online orders Keep up cleanliness and...
-
IKEA Jurong
6 months ago
Singapur, Singapore Ikea Full timeJob description About the job IKEA Jurong is a unique city centre store in a popular shopping mall. It is a smaller store with a big turnover and with 3 milion visitors. It will be lead by an ambitious team consisting of the Store, Commercial, Operations, IKEA Food and a Retail Foundation Manager. In your role as Sales & Service Generalist, you...