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Venue & Events Manager
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Event Operations Coordinator
">Job Description:"We are seeking a highly organized and customer-focused professional to oversee all aspects of event operations, venue management, and client relations.
This full-time position requires exceptional organizational skills, strong communication abilities, and experience in event management.
">Responsibilities:"Venue Management
- Oversee comprehensive venue booking systems and calendar management.
- Implement and maintain detailed documentation procedures for all venue bookings.
- Conduct site tours and presentations for potential clients.
- Ensure venues are properly prepared, maintained, and restored between events.
- Provide on-site or near-site support during events to address immediate needs.
Client Relations
"- Serve as primary point of contact for venue inquiries and bookings.
- Build and maintain relationships with clients throughout the booking process.
- Respond promptly to all client requests, feedback, and concerns.
- Coordinate pre-event meetings and post-event evaluations.
- Follow up with prospective clients and schedule consultations.
No prior experience is required, but experience in a customer service or client-facing role, preferably in the events or hospitality industry, is an asset.
"Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds, are essential.
"A passion for providing exceptional customer service and a commitment to exceeding customer expectations are key qualities we seek.
"What We Offer:" Flexible scheduling with some evenings and weekends; overtime compensated with time off in lieu; performance-based incentives available;