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Customer Experience Expert
1 month ago
Nectar Life is a pioneering brand in the plant-based and cruelty-free personal care industry. Our mission is to create moments of sensorial delight and whimsy for our customers, making pure joy the primary ingredient in our products.
Job Description
The Customer Experience Expert drives sales growth by personally selling across all product categories and delivering exceptional customer experiences aligned with our brand vision. This role promotes a high-performance selling culture by inspiring, supporting, and mentoring peers to achieve success.
Main Responsibilities
• Drive top-line store sales and growth through effective selling strategies
• Engage proactively with customers, reading cues and responding accordingly
• Create enthusiasm for selling strategies by inspiring and mentoring others' selling behaviors
• Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)
• Display expert product knowledge and take initiative to elevate personal and peer knowledge of product categories
• Meet minimum monthly sales targets and contribute to a sales-driven culture
Requirements
• Excellent communication and interpersonal skills
• A team player with a positive attitude and enthusiasm for sales
• Ability to work in a dynamic environment and adapt to changing situations
• Passion for the beauty industry and eagerness to share knowledge
Benefits
• Monthly Variable Bonuses up to $4,500
• Employee Discount on Nectar Life products
• Team Bonding and Career Enhancement opportunities
• Salary range: $40,000 - $60,000 per annum, depending on experience