Financial Markets Support Specialist
2 weeks ago
DBS Global Financial Markets is a leading provider of treasury operations in Asia, offering a broad range of capabilities across trading, structuring, and sales. Our team supports the execution and clearing of globally listed futures and options, as well as exchange-cleared OTC products.
Job PurposeThe Derivatives Clearing & Execution (DCE) desk at DBS Bank Limited requires a skilled professional to support clients on platform-related matters. This role plays a critical part in servicing DCE customers, ensuring seamless transactions and resolving any issues that may arise.
Key Responsibilities- Client Communication: Handle client inquiries via various channels, including emails and phone calls.
- Desk Support: Provide assistance on futures trading systems, trading limits, post-trade services, and account queries for both internal and external stakeholders.
- Risk Monitoring/Regulatory: Conduct risk monitoring and trade capture-related activities, identifying potential gaps and areas for improvement while adhering to regulatory and internal risk policy guidelines.
- Process Improvement: Collaborate on process enhancements and automation initiatives, understanding front-office user requirements and participating in User Acceptance Testing (UAT).
- Liaison with Exchanges: Communicate with exchanges, brokers, vendors, and customers on platform and clearing matters.
- Availability to work night shifts (till 2:30 AM) on public holidays and occasionally on weekends.
- Bachelor's Degree with 2-3 years of experience in the financial markets, particularly in futures and commodities.
- Familiarity with front-end technology platforms, such as CQG and FIS UBIX.
- Prior client-facing experience in troubleshooting and problem-solving is preferred.
- Self-starter with excellent communication skills and ability to collaborate with diverse stakeholders.
- Proficiency in Microsoft Office applications, especially Excel.
Our competitive salary and benefits package will be discussed during the interview process.
About DBS Bank LimitedDBS Bank Limited is a dynamic environment that supports employee development and recognizes achievements. We offer a unique opportunity for career growth and professional advancement.
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