
Luxury Fine Jewellery Sales Professional
3 days ago
**Retail Jewellery Specialist**
- We are seeking a Retail Jewellery Specialist to deliver exceptional customer experiences and drive sales in our luxury fine jewellery store.
This role involves building relationships with clients, achieving sales targets, and ensuring outstanding after-sales service. The ideal candidate will have a passion for people, design, and luxury, with strong communication skills and an eye for fashion and style.
The successful candidate will be bilingual in English and Mandarin and have at least 3 years of experience in luxury retail. They will work collaboratively with the team to optimize stock levels and inventory accuracy.
- **Key Responsibilities:**
- Deliver personalized shopping experiences to drive client loyalty
- Achieve and exceed sales targets while supporting team success
- Build VIP relationships through strategic clienteling and CRM management
- Ensure outstanding after-sales service to enhance satisfaction and retention
- Foster a high-performance team culture
- Analyze and share sales insights to refine strategies
- Resolve team conflicts professionally and maintain a positive work environment
- Partner with Operations to optimize stock levels and inventory accuracy
- **Requirements:**
- Minimally 3 years of luxury retail experience, preferably in jewellery or high-end products
- Exceptional communication skills to engage with diverse clientele and team members
- Passionate about people, design, and luxury, with a strong eye for fashion and style
- Bilingual in English and Mandarin to liaise with Chinese customers who can converse in Mandarin only
As a Retail Jewellery Specialist, you will have the opportunity to work in a fast-paced and dynamic environment, driving sales and delivering exceptional customer experiences. If you are passionate about luxury retail and have the skills and qualifications required, we encourage you to apply.
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