
Seasoned Travel Industry Professional
2 weeks ago
Travel Industry Ticketing Specialist Job Summary
Beach Road is seeking a seasoned travel industry professional to join their team. As a key member, you will be responsible for managing bookings and walk-in inquiries, ensuring seamless ticketing processes.
Key Responsibilities:
- Coordinate with passengers, agents, corporate clients, and BSPs via phone and email.
- Process reservations, mileage redemptions, ticket issuance, schedule changes, re-bookings, and re-issuance efficiently.
- Keep member accounts updated according to profile changes.
- Inform clients about current promotions and provide program materials.
- Address feedback and complaints, coordinating with support to resolve issues.
Requirements:
To succeed in this role, you must possess 2 years of relevant experience with a good understanding of airfares and reservations.
- Able to maintain a high level of accuracy and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Air Ticketing and GDS (Amadeus) is advantageous.
- Knowledge of the Sabre system is beneficial.
Benefits:
This is a permanent role offering a competitive salary package.
You will have the opportunity to grow professionally and personally in a dynamic environment.
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