Business Process Optimization Analyst

2 days ago


Singapore Allied World Full time

We are seeking a highly skilled Business Process Optimization Analyst to join our team. The ideal candidate will have experience in analyzing and delivering data requirements, including data sourcing research, data mapping across multiple upstream and downstream systems, data validation requirements, and data services requirements.

This role will reside in the IT Product Claims Team, working with IT and business departments across the organization to gather and understand the detailed & complex requirements. The successful candidate will work collaboratively with business representatives, Subject Matter Experts (SMEs) and technical teams and project managers on development projects during all phases of the SDLC.

Key Responsibilities:
  • Understand current state business processes, identify enhancement opportunities, negotiate changes across business and technology teams, and deliver as-is and future state process documentation.
  • Analyze and deliver data requirements, including data sourcing research, data mapping across multiple upstream and downstream systems, data validation requirements, and data services requirements.
  • Collaborate with the application and quality assurance teams to ensure understanding and acceptance of the business requirements.
  • Work with Product Owners and Scrum Teams members to support the execution of business requirements.

The ideal candidate will possess strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.



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