Senior Associate

1 month ago


Singapur, Singapore DBS Bank Full time

Job Summary

DBS Bank is seeking a Senior Associate to join our Group Technology and Operations team. As a key member of our team, you will be responsible for managing and supporting Regional Security & Fiduciary Services Operations (SFSO) digitization, projects, and change management, including process improvements in the Fund Services area.

Key Responsibilities

  • Collaborate with users and product managers to work on solutioning to meet customer requirements and Institutional Banking Group Operations' key performance matrix
  • Analyse case requirements and write users/business requirements
  • Work closely with key stakeholders and users from Line Operations and Institutional Banking Group Technology for user requirement gatherings and functional specification signoff
  • Manage and perform UAT for product delivery cycle, initiatives, or fixes
  • Ensure proper documentations of operation manual and UAT test results
  • Work with users on operationalization of initiatives
  • Coordinate with users and Technology team on delivery and business verification
  • Manage production issues with users and Technology team, from UAT to delivery of fixes
  • Plan team's work schedule and the release cycle with Technology partners
  • Provide prompt updates/escalation to management/stakeholders

Requirements

  • Degree holder with minimum 4 years of professional experience in project management experience with a proven track record
  • Experience in Transfer Agency/Fund Administration will be added advantage
  • Strong analytical skills with ability to work independently, confident with change mindset, and good time management
  • Demonstrate good work ethics and is able to adapt to changes and deliver within tight timelines
  • Good stakeholder management with effective communication, written, and presentation skills
  • Exposure to process streamlining and change management
  • Self-driven and task-oriented for project deliverables
  • Ability to articulate and link Business and Technology languages
  • Analytical, meticulous, and organised for administrative task
  • Proficient in Microsoft Office 365 suite

What We Offer

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.


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