F&B Operations Director

4 days ago


Singapore ARK GRP PTE. LTD. Full time

**Job Summary:**

We are seeking a highly skilled F&B Operations Director to join our team at ARK GRP PTE. LTD.

**Key Responsibilities:**

  • Develop and implement strategies to improve operational efficiency and productivity in the F&B department.
  • Maintain high standards of customer service and ensure that all staff members are trained to provide excellent service.
  • Formulate and implement operating procedures and standards, manage and develop team members, and liaise with executive management to achieve company goals.
  • Work with the team to minimize waste and increase productivity and efficiency in service and food preparation.
  • Review operating results with the team and identify opportunities to improve performance.
  • Ensure compliance with accounting standards for cashiering procedures.
  • Monitor and minimize wastage of consumables and maintain labor productivity ratios.
  • Anticipate heavy business times and organize procedures to handle extended waiting lines.
  • Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
  • Respond to guest comments, requests, and complaints in a timely and professional manner.
  • Manage Human Resources responsibilities for assigned departments, including creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.

**Requirements:

  • Possess a comprehensive set of F&B service and operations skills.
  • Capable of building and managing relationships with multiple departments and key customers.
  • Administration knowledge of F&B operations and quality management.

**Salary Range:** $60,000 - $80,000 per annum, depending on experience and qualifications.

**Location:** Singapore

**Benefits:** Competitive salary, opportunities for career growth and development, and a dynamic work environment.



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