
E-commerce Specialist
2 days ago
**Job Overview:**
E-commerce operations specialists play a crucial role in ensuring seamless order fulfillment and customer satisfaction.
We are seeking a highly skilled and detail-oriented professional to join our team as an e-commerce operations specialist.
As an e-commerce operations specialist, you will be responsible for processing daily eCommerce orders, creating shipping labels, communicating shipping instructions to logistics partners, tracking, tracing and updating the statuses of daily outgoing shipments, replying to order-related customer inquiries, purchasing shipping insurance, and maintaining precise, complete and organized records.
**Key Responsibilities:**
- Process daily eCommerce orders in a timely and efficient manner
- Generate shipping labels and communicate shipping instructions to logistics partners
- Track and trace shipments, updating their statuses as necessary
- Respond promptly to customer inquiries related to orders
- Manage shipping insurance purchases to ensure smooth delivery processes
- Ensure accurate and up-to-date records of all operational activities
**What We Offer:**
A dynamic work environment that fosters growth and development
Opportunities to work with state-of-the-art products
A strong sense of camaraderie and teamwork
Regular feedback and coaching to support your career advancement
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