F&B Lead Experience Specialist

16 hours ago


Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time
Job Summary:

We are seeking a highly skilled F&B Guest Experience Lead to join our team at RESORTS WORLD AT SENTOSA PTE. LTD. As an F&B Guest Experience Lead, you will be responsible for creating memorable experiences for our guests during special occasions.

About the Role:

This is an exciting opportunity to showcase your skills and passion in delivering exceptional guest experiences in a fast-paced environment. You will have the ability to create and articulate menus to our discerning guests, host and engage them while serving food and beverage, and ensure their orders are served promptly. Your attention to detail and warm personality will make you stand out as a valuable member of our team.

Main Responsibilities:

* Create memorable experiences for guests during special occasions
* Develop and implement strategies to enhance the overall dining experience for our guests
* Collaborate with our culinary team to create innovative menu offerings that cater to diverse tastes and preferences
* Ensure prompt and efficient service delivery, ensuring all guests receive excellent standards of service
* Provide exceptional customer service, responding to guest feedback and concerns in a professional and courteous manner

Requirements:

To succeed in this role, you will need:

* A strong background in hospitality, preferably in a supervisory capacity in a hotel or fine dining restaurant environment
* Excellent interpersonal and communication skills, with a warm and cheerful personality
* Ability to work well under pressure, multitasking and prioritizing tasks effectively

What We Offer:

As a valued member of our team, you can expect:

* Competitive salary: SGD $60,000 - SGD 80,000 per annum, depending on experience
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* Comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off

Salary Range:

SGD $60,000 - SGD 80,000 per annum

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