Front Desk Assistant
17 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Assistant at Peninsula Excelsior Singapore, a Wyndham Hotel.
Job Summary:This role is responsible for providing exceptional service to our guests, handling guest inquiries, and ensuring seamless front desk operations.
Responsibilities:- Guest Services: Assist guests with their queries, provide information on hotel facilities and services, and ensure timely resolution of issues.
- Luggage Handling: Receive, store, and deliver luggage to guest rooms efficiently.
- Taxi/limousine Bookings: Arrange transportation for guests upon request.
- Door/Gate Management: Open doors/gates for guests, greet them warmly, and welcome them to the hotel.
- Language Proficiency: Basic English language skills are essential.
- Experience: Relevant experience working in a hotel or similar environment is required.
- Availability: Ability to work on public holidays and weekends.
- Computer Skills: Familiarity with basic computer applications.
- Personality: Warm personality and strong customer service focus.
- Front Office
- Newspapers
- Teaching
- Restaurants
- Social Media
- Quality Assurance
- Property
- Vehicles
- Transportation
- Cashiering
- Excess
- Customer Service
- Disposition
Peninsula Excelsior Singapore, a Wyndham Hotel, is a renowned hospitality establishment that values excellent service and quality.
Salary:The estimated salary for this role is SGD 35,000 - SGD 45,000 per annum, depending on experience.
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