
Member Services Coordinator
1 week ago
Welcome to the role of a skilled Concierge where you will be responsible for delivering exceptional service to our members.
- Assist with all member enquiries and bookings, providing a seamless experience from start to finish.
- Coordinate facility reservations, events, and partner services to meet the diverse needs of our members.
- Manage day-to-day concierge duties including email and phone interactions, ensuring timely responses and resolutions.
- Collaborate with colleagues to support the planning and execution of exclusive member events.
- Maintain the highest standards of service and accuracy when updating member records.
- A degree in Hospitality or an equivalent qualification is preferred.
- At least two years of experience in front-facing service or concierge roles is essential.
- Excellent interpersonal and communication skills are necessary for effective collaboration with colleagues and members.
- A professional mindset with a focus on delivering exceptional customer service is crucial for success in this position.
We offer a competitive salary range of $3,000 to $4,000 per annum.
Only shortlisted candidates will be contacted for further consideration.
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