Tenant Engagement Officer: Building Stronger Community Bonds

7 days ago


Singapore STELLAR LIFESTYLE PTE. LTD. Full time
Job Overview

We are seeking a highly skilled and motivated Tenant Engagement Officer to join our team at Stellar Lifestyle PTE. LTD.

This is an exciting opportunity for a dedicated professional to foster strong relationships with tenants, enhance engagement strategies, and contribute to the success of our vibrant retail ecosystem.

Key Responsibilities:
  • Tenant Management:
    • Maintain accurate and up-to-date tenant information, including contact details, categories, and asset information.
    • Organize and store tenant assets in shared drives, ensuring seamless accessibility for stakeholders.
    • Upload tenant assets onto the website and other relevant platforms.
    • Facilitate onboarding for new tenants by obtaining necessary contact details and sending welcome emails with engagement session registration links.
    • Ensure online shop directory listings are accurate, complete with logos and images.
    • Coordinate with tenants to obtain missing assets via email, calls, or site visits.
  • Tenant Engagement:
    • Coordinate engagement sessions between management and key tenants (High revenue tenants and new tenants).
    • Organize annual tenant engagement events (e.g., Chinese New Year celebrations) and partner-sponsored initiatives (e.g., collaborations with TikTok, USME).
  • Tenant Asset Acquisition:
    • Collect tenant assets through various channels, including email, calls, and site visits.
    • Track and consolidate the status of asset acquisition.
    • Ensure assets are properly filed internally and shared for public use.
  • Tenant Promotion Management:
    • Facilitate monthly tenant promotion submissions.
    • Oversee the publication of submitted promotions on the website.
    • Monitor and update promotion statuses to ensure validity.
  • Tenant Advertising Support Package:
    • Ensure new and renewing tenants receive their advertising support package.
    • Highlight new and renewing tenants through advertising initiatives.


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