
Supply Chain Coordinator
1 week ago
Supply Chain Coordinator
Description:
As a key member of our operations team, you will play a crucial role in ensuring the smooth management of our supply chain. Your primary responsibility will be to onboard new customers and vendors, providing exceptional support from onboarding through post-sale.
Key Responsibilities:
- Develop and maintain strong relationships with clients to ensure their satisfaction and retention.
- Manage the sales pipeline, tracking clients through each sales stage.
- Respond promptly to inbound inquiries, delivering high-quality customer engagement.
- Collaborate on building strategic partnerships with clients and vendors.
- Plan, route, and schedule trucking operations to optimize efficiency and meet service standards.
- Coordinate client requirements from the portal, aligning operations with expectations.
- Select suitable hauliers, balancing quality and cost-effectiveness.
- Track job progress, provide reporting, and resolve disputes between hauliers and clients.
- Review completed jobs for accurate billing, providing finance with all necessary charge details.
Requirements:
To succeed in this role, you will need:
- A Diploma in Logistics, Maritime Studies, Supply Chain Management, or related field.
- At least 2 years of experience in sales, operations, or customer service in logistics or freight forwarding.
- Strong communication, customer engagement, and negotiation skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Self-motivation, goal-orientation, and a collaborative team spirit.
About the Role:
This is an excellent opportunity to join a dynamic team and contribute to the success of our business. If you are a motivated and organized individual with a passion for supply chain management, we encourage you to apply.
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