Sales Order Specialist

6 hours ago


Singapore CLEARLAB SG PTE. LTD. Full time
Job Description

ClearLab SG PTE. LTD. is seeking an experienced Sales Order Specialist to manage the sales order process for local optical shops and online business.

Responsibilities:
  • Process sales orders from local optical shops and online customers, ensuring timely and complete fulfillment of orders.
  • Liaise with warehouse personnel to ensure accurate stock replenishment for optical shops and smooth order delivery.
  • Generate and receive necessary documents for sales orders, such as sales invoices and packing lists (if needed).
  • File all required documents for local sales orders.
  • Enter local orders into the ERP system and arrange prompt delivery to ensure customer satisfaction.
  • Liaise with the warehouse and production planner to ensure the availability of goods for local orders.
  • Monitor and report on sales performance, including weekly and monthly sales reports for sales and promotion monitoring as required by management.
Requirements:
  • Minimum O levels or equivalent qualification.
  • Minimum 5 years' experience in Customer Service, preferably in a sales order management role.
  • Knowledge of export/import trade regulations and preparation of shipping documents.
  • Strong communication skills, both verbal and written, with ability to multi-task and prioritize tasks effectively.
  • Proficient in MS Office software application, with experience in using ERP systems.
  • Highly customer-focused and results-oriented, with attention to detail and ability to work in a team environment.

Salary: SGD $45,000 - $60,000 per annum, depending on experience and qualifications.

This role offers a competitive salary and benefits package, including opportunities for professional growth and development within ClearLab SG PTE. LTD.



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