Lead Enrichment Centre Operations Manager
3 days ago
We are seeking a dynamic and experienced Centre Manager to lead and oversee the day-to-day operations of our enrichment centre in Bukit Timah.
About The Supreme HR Advisory Pte LtdThe Supreme HR Advisory Pte Ltd is a leading provider of English language and writing classes for primary and secondary level students. With over 100 professionals dedicated to one mission, we strive to nurture generations of critical yet compassionate thinkers.
Our commitment to delivering first-class and well-rounded English language enrichment has earned us a reputation as a trusted partner in education. We take pride in our exceptional service, strong customer relationships, and operational excellence.
Key Responsibilities- Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target, driving growth and revenue.
- Delivering Service Excellence: Ensure that our centres operate smoothly according to our SOP, delivering exceptional quality service to our customers.
- Building Customer Relationships: Take the lead in building and managing strong relationships with our customers, ensuring their needs are met and exceeded.
- Delivering Operational Excellence: Manage facilities, resources, and equipment in your centre, adhering to safety protocols and maintaining high standards.
- Leadership and Team Management: Foster a positive work environment, establish open communication, coach and mentor team members, resolve conflicts, and promote teamwork.
- Diploma or degree in any discipline.
- Min. 3 years experience in the industry, with management experience preferred.
- Sales and customer relationship management skills.
- Demonstrated ability to lead and inspire a team to achieve common goals.
- A passion for education and commitment to delivering outstanding service.
Salary: $3500 - $4200 per month, depending on experience.
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