Healthcare Service Associate

19 hours ago


Singapore WOODLANDSHEALTH PTE. LTD. Full time
Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Healthcare Service Associate - Patient Care Specialist.

About the Role

This role is responsible for providing exceptional patient care and support services in our Inpatient Ward. You will be the first point of contact for patients, their families, and healthcare providers, ensuring seamless communication and coordination of care.

As a key member of our team, you will be expected to work collaboratively with healthcare professionals to deliver high-quality patient care, address patient concerns, and provide administrative support.

Key Responsibilities
  • Register patients for consultation and ensure accurate and timely documentation
  • Provide excellent customer service by responding to queries, resolving issues, and escalating concerns to relevant stakeholders
  • Assist patients with appointment scheduling, follow-up care, and other related tasks
  • Maintain a clean and organized workspace, adhering to infection control guidelines and standards
Requirements
  • Possess a GCE 'N' or 'O' levels, Professional Certificate/NITEC/Higher NITEC, or Diploma
  • Demonstrate strong communication skills, both verbal and written, with the ability to speak multiple languages (an advantage)
  • Previous experience in frontline customer service or a healthcare setting is preferred
  • Able to work flexible hours, including weekends and public holidays
What We Offer

We offer a competitive salary range of SGD 30,000 - SGD 45,000 per annum, commensurate with experience, as well as opportunities for professional growth and development within our organization.



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