
Future-Focused Learning Leader
2 days ago
As a senior leader in our organisation, you will be responsible for developing and implementing learning strategies that drive business results. This role will play a pivotal part in shaping the future of our workforce, by building future-ready capabilities across frontliners, managers, and leaders.
The focus will be on cultivating a growth mindset, strengthening leadership accountability, and embedding customer-centric skills, digital fluency, and operational excellence across the workforce.
To achieve this goal, you will need to define and lead our learning and development strategy aligned to business priorities, digitalisation, and transformation agenda.
This involves implementing tiered leadership programs to systematically build leadership capability at all levels, as well as embedding AI and data analytics in learning needs analysis, content design, personalisation, and impact measurement.
You will also be responsible for building a scalable digital learning ecosystem that integrates micro-learning, mobile, social, and blended solutions, and establishing a robust measurement and evaluation framework to track ROI of L&D investment.
Additionally, you will drive technology integration and data integrity to ensure reliable workforce learning insights, and champion a Growth Mindset and continuous learning culture across all businesses and corporate functions.
Key Responsibilities include:
- Developing and implementing learning strategies that drive business results.
- Defining and leading the learning and development strategy aligned to business priorities, digitalisation, and transformation agenda.
- Implementing tiered leadership programs to systematically build leadership capability at all levels.
- Embedding AI and data analytics in learning needs analysis, content design, personalisation, and impact measurement.
- Building a scalable digital learning ecosystem that integrates micro-learning, mobile, social, and blended solutions.
- Establishing a robust measurement and evaluation framework to track ROI of L&D investment.
- Driving technology integration and data integrity to ensure reliable workforce learning insights.
Requirements and Qualifications:
- At least 12–15 years of progressive HR, Learning & Development, or Organisational Development leadership experience, ideally in large, complex organisations.
- Experience in retail or customer-facing industries with emphasis on frontline workforce development.
- Strong track record in digital transformation of learning and proven ability to integrate AI and analytics in learning strategies.
- Demonstrated experience in vendor management and partnerships with learning institutions.
- Strategic thinker with strong business acumen, able to influence senior stakeholders and translate vision into execution.
- Strong leadership, communication, and change management skills.
- Passionate about shaping the future of work and enabling people to thrive in a digital economy.
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