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Hardware System Specialist
2 weeks ago
Job Description:
- Provide technical assistance and support for hardware, system, and application issues.
- Identify and escalate complex incidents to the Maintenance Team Leader and inform the Maintenance Manager accordingly.
- Respond promptly to service disruptions, system alarms, or performance anomalies.
- Perform daily system health checks and review logs to identify potential issues.
- Execute preventive maintenance activities and implement corrective actions as needed.
Required Skills and Qualifications:
- Diploma or degree in Computer Science, Information Systems, or related field.
- Minimum 3 years of experience in IT system administration or infrastructure maintenance roles.
- Strong knowledge of Linux (RHEL) and Windows Server environments.
- Experience with backup systems, firewalls, and enterprise-grade hardware.
- Familiarity with container platforms, middleware, databases, and cloud or hybrid integration platforms.
- Working knowledge of DevOps tools and security technologies.
- Knowledge of ITIL processes for incident, change, and problem management.
Benefits:
- Opportunity to work on-site and perform shift duties or be on-call when required.
Others:
- Able to manage and monitor platforms and applications such as ArcGIS Server, IBM ACE + MQ, Kafka, MongoDB, MS SQL, WebSphere, and Elastic Stack.
- Experienced with security tools such as Symantec, Carbon Black EDR, CipherTrust, Fortify WebInspect, and Keycloak.
