Membership & Partnerships Development Executive
19 hours ago
We are seeking a highly skilled Membership & Partnerships Executive to join our team at the YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE. The successful candidate will be responsible for managing our membership programs, coordinating membership initiatives, and maintaining strong relationships with our members.
Key Responsibilities- Membership Development
- Develop and implement strategies to recruit and retain members, ensuring a strong and engaged membership base.
- Manage the membership lifecycle, including onboarding, renewals, and terminations.
- Collaborate with the marketing team to promote membership benefits and events.
- Partnerships and Collaborations
- Establish and maintain relationships with key stakeholders, including members, sponsors, and partners.
- Identify opportunities for partnerships and collaborations that align with the organization's goals and objectives.
- Develop and implement strategies to leverage partnerships and collaborations to drive membership growth and engagement.
- Membership Administration
- Manage membership processing, including applications, renewals, and terminations.
- Maintain accurate and up-to-date membership records and databases.
- Provide exceptional customer service to members, responding to inquiries and resolving issues in a timely and professional manner.
- Reporting and Analysis
- Develop and maintain reports on membership trends, growth, and engagement.
- Analyze data to identify areas for improvement and develop strategies to address them.
- Present findings and recommendations to senior management and the board of directors.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with members, stakeholders, and colleagues.
- Proven experience in membership development, partnerships, and administration, preferably in a non-profit or membership-based organization.
- Ability to work independently and as part of a team, with a strong attention to detail and organizational skills.
- Proficiency in Microsoft Office and membership management software.
- Strong analytical and problem-solving skills, with the ability to think critically and strategically.
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