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Bridal Stylist and Sales Professional
1 month ago
The Clover Bridal House PTE. LTD. is a premier designer bridal boutique in Singapore, committed to providing exceptional customer service and unforgettable wedding experiences.
Salary: A competitive salary, commissions, and performance bonuses are offered to our successful candidates.
Job Description:
Key Responsibilities
- Collaborate with fellow stylists on the sales team to deliver outstanding customer service, driving ongoing sales and high levels of customer satisfaction.
- Conduct sales appointments with brides, engaging customers to determine their needs and provide tailored gown/package recommendations.
- Work closely with seamstresses to ensure gowns fit perfectly for our clients.
- Resolve product or service issues by clarifying customer complaints, identifying root causes, selecting optimal solutions, and following up for satisfactory resolutions.
- Respond promptly and professionally to customer emails, messages, and calls, documenting all requests and taking necessary actions.
- Perform various administrative and operational duties as required.
As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring seamless interactions from initial consultations to final gown selection.
Requirements and Qualifications
- A positive attitude and mindset.
- Strong teamwork and communication skills.
- A minimum of 2 years' experience in customer service or front-end sales in a wedding bridal shop.
- Excellent problem-solving and interpersonal skills.
- A keen eye for fashion and styling.
- Secondary/college-level qualifications.
- Multitasking and adaptability under pressure.
- Meticulous nature and a fast learning ability.
Benefits
- Competitive compensation package.
- Fast-track career progression opportunities.
- An energetic and dynamic work environment.
Other Information
- This role is ideal for a highly motivated individual who excels in customer-facing roles and has a passion for the wedding industry.
- We offer a comprehensive training program to support your growth and development within our organization.