Engineering Support Professional

2 weeks ago


Singapore Meta Full time

We are looking for an experienced Engineering Support Professional to join our team as a Business Support Engineer at Meta. In this role, you will have the opportunity to work together with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations.

You will be responsible for troubleshooting partners' technical issues in real-time, working closely with their engineering and operations teams, as well as collaborating with Meta's internal technical teams to resolve those issues.

Additionally, you will develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available, and communicate partner needs to the Meta product teams to improve people's experience with our products.

A bachelor's degree in Computer Science, Engineering, or related technical field experience is required, along with 3+ years of experience as a Support Engineer, Service Engineer or similar.


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