Technical Operations Manager

5 days ago


Singapore SCHINDLER LIFTS (SINGAPORE) PTE. LTD. Full time
About the Role

This is a challenging opportunity to lead the technical operations of SCHINDLER LIFTS (SINGAPORE) PTE. LTD., focusing on safety, profitability, customer satisfaction, maintenance fulfillment, and people development.

Key Responsibilities:
  • Safety Management: Implement and enforce Schindler's safety directives and guidelines to ensure zero workplace and passenger injury.
  • Incident Reporting: Ensure compliance with incident reporting guidelines for equipment failures, product safety incidents, and near misses.
  • Toolbox Talks and Inspections: Conduct regular toolbox talks, safety walks, and inspections to maintain high product safety standards.
  • Maintenance Efficiency: Manage periodic safety inspections and corrective actions to ensure timely completion.
Business Growth and Profitability
  • EI Volume Growth: Meet yearly targets by managing business activities within budget, ensuring reliability, costs, and profitability.
  • Contract Renewal: Work with the EI Service Contract Manager to renew maintenance contracts with price increases where necessary.
  • Lost Contracts Recovery: Recover lost maintenance contracts from the market through effective sales strategies.
Customer Satisfaction
  • Relationship Development: Develop and maintain strong relationships with customers to understand their needs and expectations.
  • Fulfillment and Satisfaction: Conduct periodic inspections to ensure customer satisfaction and fulfill contractual obligations.
Maintenance Fulfilment and Quality Improvement
  • Breakdown Reduction: Drive systematic breakdown reduction programs in coordination with the Technical Department and EI Technical Team.
  • FI / LPCA Implementation: Schedule and implement Field Information / Logistic Pipeline Corrective Action as per instruction from Head office.
People Development
  • Technical Development: Actively drive the technical and non-technical development of the Service team.
  • Gap Closure: Close gaps and develop competency among service team members.
About You

We are looking for an experienced professional with strong leadership skills, excellent communication abilities, and a proven track record in maintenance management.

What We Offer

The successful candidate will receive a competitive salary of SGD 80,000 - 100,000 per annum, depending on experience, plus benefits and opportunities for growth and development.



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