Technical Operations Manager
5 days ago
This is a challenging opportunity to lead the technical operations of SCHINDLER LIFTS (SINGAPORE) PTE. LTD., focusing on safety, profitability, customer satisfaction, maintenance fulfillment, and people development.
Key Responsibilities:- Safety Management: Implement and enforce Schindler's safety directives and guidelines to ensure zero workplace and passenger injury.
- Incident Reporting: Ensure compliance with incident reporting guidelines for equipment failures, product safety incidents, and near misses.
- Toolbox Talks and Inspections: Conduct regular toolbox talks, safety walks, and inspections to maintain high product safety standards.
- Maintenance Efficiency: Manage periodic safety inspections and corrective actions to ensure timely completion.
- EI Volume Growth: Meet yearly targets by managing business activities within budget, ensuring reliability, costs, and profitability.
- Contract Renewal: Work with the EI Service Contract Manager to renew maintenance contracts with price increases where necessary.
- Lost Contracts Recovery: Recover lost maintenance contracts from the market through effective sales strategies.
- Relationship Development: Develop and maintain strong relationships with customers to understand their needs and expectations.
- Fulfillment and Satisfaction: Conduct periodic inspections to ensure customer satisfaction and fulfill contractual obligations.
- Breakdown Reduction: Drive systematic breakdown reduction programs in coordination with the Technical Department and EI Technical Team.
- FI / LPCA Implementation: Schedule and implement Field Information / Logistic Pipeline Corrective Action as per instruction from Head office.
- Technical Development: Actively drive the technical and non-technical development of the Service team.
- Gap Closure: Close gaps and develop competency among service team members.
We are looking for an experienced professional with strong leadership skills, excellent communication abilities, and a proven track record in maintenance management.
What We OfferThe successful candidate will receive a competitive salary of SGD 80,000 - 100,000 per annum, depending on experience, plus benefits and opportunities for growth and development.
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