Operations Support Intern

6 days ago


Singapur, Singapore FairPrice Group Full time

Job Opportunity

Operations Support - Intern

We are seeking a highly motivated and detail-oriented intern to join our team at FairPrice Group. As an Operations Support Intern, you will play a key role in supporting our business units in various aspects of operations, including customer shopping behavior, financial data analysis, and process improvement.

Key Responsibilities

  • Understand fuel-only customer shopping behavior and identify pain points in their customer journey
  • Recommend solutions to encourage fuel-only customers to shop in our Convenience Stores
  • Support business units in pulling out financial data and sharing findings and observations
  • Brainstorm improvement solutions to improve financial metrics with Area Managers and implement them in stations
  • Understand online business from both operational and consumer perspectives and identify opportunities to improve sales and operational metrics

Corp Operations (FPX) - Intern

As a Corp Operations Intern, you will work closely with our business units to understand the stock allocation end-to-end process and identify pain points. You will also recommend solutions to minimize these pain points and develop allocation efficiency performance tracking reports.

  • Understand the stock allocation end-to-end process and identify pain points by monitoring and understanding allocation orders and schedules
  • Recommend solutions to minimize pain points identified above and develop allocation efficiency performance tracking reports
  • Facilitate the operations of convenience stores with Food Services and unmanned Technology, identifying learnings and areas of improvement
  • Facilitate improving customer experience in a convenience store
  • Understand how the POS system works in-store and carry out cashiering duties (hands-on) in-store to experience how the store (Corps/Xpress) usually works for that part
  • Understand the back-end system and how it works (for example, how to do ordering of stocks, etc) checking of stocks using the PDA system
  • Understand how merchandising works in-store (Pricing, Color coding, facing, etc), and learn from different BICs who have expertise in this field
  • Revise entire Standard Operating Procedures (SOP) for the company

Qualifications

  • Diploma
  • Commitment to 24 weeks of internship


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