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Customer Experience Ambassador

1 month ago

Singapore Mandai Wildlife Group Full time

Mandai Wildlife Group is a unique wildlife and nature destination in Singapore, home to world-renown wildlife parks that connect visitors to the fascinating world of wildlife.

The organization is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, which will integrate five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.

Job Duties and Responsibilities

Key responsibilities include creating a pleasant membership application experience for guests, interacting with membership applicants to provide detailed information on the membership programme, processing membership applications, providing sales support, and assisting in other customer service needs.

Required Skills and Qualifications

The ideal candidate will possess good communication skills, be meticulous and a fast learner, have experience in customer service, and be able to travel to different work locations as required. They should also be able to work on weekends and public holidays.

Estimated Salary: SGD 45,000 - 60,000 per annum

This role offers a competitive salary, commensurate with experience, and benefits that align with the company's vision and values.