Cyber Fraud Analyst
4 days ago
The Cyber Fraud Analyst is a critical position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks on a 24x7 basis. The primary objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.
Responsibilities- The analyst performs monitoring, research, assessment and analysis of digital fraud attacks leveraging various security event monitoring platforms including web threat detection, real-time fraud risk assessment, big data and digital application monitoring tools (Splunk, SAS, Teradata, and enterprise real-time fraud detection tools).
- Follow pre-defined actions to handle BAU and high-severity issues, including escalating to other support groups.
- Execute daily ad hoc tasks or lead small projects as needed.
- Create and maintain operational reports for key performance indicators and weekly/monthly metrics.
- Perform assessments and troubleshooting to help isolate technical issues with the integration of fraud monitoring technologies.
- Participate in daily and ad-hoc conference calls to manage quality assurance and documentation-related tasks.
- Identify areas for tuning use cases to enhance monitoring value.
- Engage with fraud policy, operations, strategy, and other teams for early detection, prevention, and mitigation of detected fraudulent activities.
- Ability to communicate effectively both orally and in writing.
- Strong knowledge of current cyber-fraud trends, including common account takeover techniques and banking malware.
- Deep understanding of intrusion detection analysis (TCP/IP, packet-level analysis) as well as application layer protocols (HTTP). Advanced understanding of various operating systems (Windows/UNIX), and web technologies (focusing on internet security).
- Knowledge of cutting-edge threats and technologies affecting web applications.
- Experience with big data technologies, ETL tools, data warehouse, and business intelligence technologies is preferred.
- Experience with any scripting language and Splunk is a plus.
- Experience with vulnerability assessment as well as penetration testing or forensic analysis fields is a plus.
- Certifications from EC-Council, GIAC, (ISC))² are preferred [CISSP, CEH, GCIA, GWAPT, and CFE].
- 3-5 years of relevant experience in cyber-fraud or SOC.
- Consistently demonstrates clear and concise written and verbal communication.
- Proven influencing and relationship management skills.
- Proven analytical skills.
- Bachelor's degree/university degree or equivalent experience.
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