Surgical Operations Manager

2 weeks ago

Singapore beBeeCustomer Full time $80,000 - $120,000

Job Title: Surgical Operations Manager

">Job Description:">
  • Oversee the daily operations of assigned clinical service points.
  • Drive improvements in service delivery, patient care, and operational efficiency.
">Key Responsibilities:">
  1. Manage front counter services and administrative matters.
  2. Partner with Nurse Managers and other stakeholders to solve system and process issues.
  3. Implement innovative services to drive customer satisfaction.
  4. Achieve service volume, financial, and customer satisfaction targets through business planning.
  5. Lead, train, and appraise a team of non-nursing staff.
  6. Support staff recruitment, retention, and development.
  7. Participate in departmental committees and quality improvement initiatives.
">Requirements:">
  • Degree in any discipline.
  • Minimum 3 years' experience in the healthcare industry.
  • At least 2 years of experience managing frontline staff.
  • Strong communication, analytical, and problem-solving skills.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • Able to multi-task and work effectively under tight timelines.
">Benefits:">
  • Opportunity to shape patient services across the continuum of care.
  • Collaborative and supportive working environment.
  • Career growth through cross-departmental rotations and service development projects.
"],

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