Senior Digital Cards Acquisition Operations Specialist
2 days ago
We are seeking a highly skilled Senior Digital Cards Acquisition Operations Specialist to join our team at AMBITION GROUP SINGAPORE PTE. LTD.
About the RoleThis is an exciting opportunity for a seasoned professional to oversee the end-to-end management of daily operations in the card acquisition process. As a key member of our Digital cards team, you will be responsible for reviewing and enhancing existing processes and policies to improve the customer journey and reduce demand.
Key Responsibilities- Streamline and automate the card application and fulfilment process
- Analyse the customer journey to gather requirements for automating campaign fulfilment and address all exception scenarios to minimize call volume
- Handle and resolve customer exceptions related to onboarding and credit card applications
- Lead the standardization of internal processes across acquisition fulfilment and drive efficiency through report automation
To be successful in this role, you will need:
- A minimum degree in a related discipline
- At least 2 years of relevant banking experience
- The ability to start immediately or within short notice
This role comes with a competitive salary range of SGD $80,000 - SGD $120,000 per annum, depending on experience. Additionally, you will enjoy a comprehensive benefits package, including medical insurance and retirement planning.
About UsAMBITION GROUP SINGAPORE PTE. LTD. is a leading provider of digital solutions in the banking industry. We pride ourselves on delivering exceptional customer experiences and driving innovation through technology.
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