Medical Support Assistant
3 days ago
We are seeking a highly motivated and organized Clinic Assistant to join our team at HMI Medical Centre PTE. LTD.
Roles and Responsibilities:- Provide exceptional patient care and support in a fast-paced clinical environment.
- Perform front counter duties, including patient registration, appointment scheduling, and phone call inquiries.
- Book appointments in our system, including follow-ups and corporate health screenings.
- Handle and process Third-Party Administration (TPA) matters with accuracy and attention to detail.
- Assist patients with medisave, medishield, private shield, and corporate guarantees queries.
- Provide financial counseling and support to patients.
- Follow up with doctors and clinic staff to ensure completion of required information.
- Alert and rectify duplicate patient records in our system.
- Assist with dispensing medication when required.
- Train and guide new and junior staff members.
- Handle billing and collection of payments with integrity and accuracy.
- Perform daily closing of collections and alert superiors to any discrepancies.
- 1-2 years of experience in the healthcare industry, with a bonus for experience working in a GP clinic.
- Fresh graduates with healthcare-related qualifications are welcome.
- Experience in clinical duties, such as taking blood samples and recording vital signs, is advantageous.
- Able to work in a fast-paced environment and possess good interpersonal skills.
- Tech-savvy and a good team player with excellent time management skills.
- Willing to learn and adapt to new situations.
Commitment: We require a commitment of 3 months (November to January) from the successful candidate.
Tell us about your skills: Please highlight your relevant skills and experience in the healthcare industry.
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