Medical Support Assistant

3 days ago


Singapore HMI MEDICAL CENTRE PTE. LTD. Full time
Job Title: Clinic Assistant

We are seeking a highly motivated and organized Clinic Assistant to join our team at HMI Medical Centre PTE. LTD.

Roles and Responsibilities:
  • Provide exceptional patient care and support in a fast-paced clinical environment.
  • Perform front counter duties, including patient registration, appointment scheduling, and phone call inquiries.
  • Book appointments in our system, including follow-ups and corporate health screenings.
  • Handle and process Third-Party Administration (TPA) matters with accuracy and attention to detail.
  • Assist patients with medisave, medishield, private shield, and corporate guarantees queries.
  • Provide financial counseling and support to patients.
  • Follow up with doctors and clinic staff to ensure completion of required information.
  • Alert and rectify duplicate patient records in our system.
  • Assist with dispensing medication when required.
  • Train and guide new and junior staff members.
  • Handle billing and collection of payments with integrity and accuracy.
  • Perform daily closing of collections and alert superiors to any discrepancies.
Requirements:
  • 1-2 years of experience in the healthcare industry, with a bonus for experience working in a GP clinic.
  • Fresh graduates with healthcare-related qualifications are welcome.
  • Experience in clinical duties, such as taking blood samples and recording vital signs, is advantageous.
  • Able to work in a fast-paced environment and possess good interpersonal skills.
  • Tech-savvy and a good team player with excellent time management skills.
  • Willing to learn and adapt to new situations.

Commitment: We require a commitment of 3 months (November to January) from the successful candidate.

Tell us about your skills: Please highlight your relevant skills and experience in the healthcare industry.



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