Financial Operations Specialist

2 weeks ago


Singapore D L RESOURCES PTE LTD Full time
Job Description

We are seeking a highly motivated and detail-oriented Financial Operations Specialist - Customer Experience to join our team at D L RESOURCES PTE LTD.

About the Role

This is an exciting opportunity for someone with a passion for banking operations to take on a key role in ensuring seamless customer experiences. As a Financial Operations Specialist, you will be responsible for processing customer instructions efficiently, maintaining accurate records, and identifying areas for process improvement.

Key Responsibilities:

  • Customer Instruction Processing: Process customer transactions accurately and within specified timeframes, ensuring compliance with relevant regulations and bank policies.
  • Record Management: Maintain up-to-date records of customer transactions, including reconciliations and filing, to ensure audit readiness.
  • Process Improvement: Identify opportunities to enhance operational efficiency, reduce risk, and improve productivity, and implement changes as required.
  • Communication: Respond promptly to queries from business units, providing clear and concise information to resolve issues effectively.

Requirements

To succeed in this role, you should possess excellent communication skills, both written and verbal, and be able to work independently with minimal supervision. You should also have a strong understanding of banking operations and processes, with experience in data input and transactional processing. Additionally, you should be proficient in Microsoft Office, particularly Excel, and have knowledge of core banking systems.

Preferred Qualifications:

  • Banking Operations Experience: More than 1 year of experience in banking operations, with a focus on customer service and transaction processing.
  • Data Input and Processing: Experience in data input and transactional processing, with a strong attention to detail and ability to meet deadlines.
  • Technical Skills: Proficiency in Microsoft Office, particularly Excel, and knowledge of core banking systems, including online banking and e-banking platforms.

Working Conditions

This is a full-time position that requires the ability to work overtime as needed. The ideal candidate will be a team player who can work effectively under pressure and maintain a high level of productivity throughout their shift.

Salary Range

The estimated salary range for this position is SGD $45,000 - SGD $60,000 per annum, depending on experience and qualifications.



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