Client Experience Management Specialist
2 weeks ago
The Ambition Group Singapore PTE LTD is committed to delivering exceptional client experiences through our team of dedicated professionals. As a Client Experience Management Specialist, you will play a critical role in ensuring that our high net worth clients receive the highest level of service and support.
Job SummaryIn this role, you will be responsible for managing the relationship with high net worth clients, ensuring their needs are met proactively and reactively. You will work closely with external servicing partners to deliver excellent customer service and handle customer complaints in a timely and professional manner.
- Manage the relationship with high net worth clients, ensuring their needs are met proactively and reactively.
- Develop a keen understanding of the travel and lifestyle preferences of these clients.
- Work closely with external servicing partners to deliver excellent customer service.
The successful candidate will be responsible for:
- Managing the relationship with high net worth clients.
- Developing a deep understanding of client preferences and requirements.
- Collaborating with external partners to deliver exceptional customer service.
To succeed in this role, you will need:
- At least a degree in a related field.
- At least 3-8 years of experience in relationship management and client handling.
- Excellent communication and interpersonal skills.
We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company.
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