Technical Solutions Consultant

3 days ago


Singapore DILIGENT APAC BOARD SERVICES PTE. LTD. Full time

About the Role

We are seeking a highly skilled Technical Solutions Consultant to join our team at DILIGENT APAC BOARD SERVICES PTE. LTD.

Estimated Salary: SGD $120,000 - SGD $180,000 per annum

Job Description

Key Responsibilities
  • Develop and deliver tailored solution designs, presentations, and demonstrations to prospects and customers to drive successful outcomes.
  • Collaborate closely with cross-functional teams including Sales, Product Management, Marketing, Customer Success, Solution Architects, Competitive Intelligence, and other content contributors and resources to ensure seamless alignment.
  • Proactively scope solutions to meet customer requirements, assess their needs, and recommend optimized solutions that balance value for both the customer and Diligent.
  • Present the value of our solutions to clients through impactful value-driven presentations and demonstrations.
  • Coordinate with internal sales, sales support, and service resources to ensure solution design aligns with customer business requirements.
  • Secure input from all necessary solution stakeholders within Diligent and the prospect, adapting solutions as needed to ensure appropriate support.
  • Own and complete product and information security responses for RFPs/RFIs.
  • Obtain commitments from customer staff necessary to secure a deal's technical win.
  • Meet assigned targets for sales growth in assigned product lines, market areas, channel, or other teams supported.
  • Serve as a Diligent ambassador, representing the company at events and tradeshows.
  • Provide coaching and professional development to team members and sales colleagues to enhance their product knowledge, technical acumen, and technical sales skills.

Required Experience/Skills

  • Demonstrate expertise across Diligent solutions to qualify or win deals.
  • Display strong communication skills.
  • Partner with the sales team and maintain a productive and positive relationship.
  • Contribute to team sales quotas.
  • Maintain high customer satisfaction ratings that meet company standards.
  • Complete required training and development objectives within the assigned time frame.
  • Show self-enablement by rapidly acquiring new technical skills and domain knowledge.
  • Maintain strong presentation skills and communicate professionally through various means.


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