Student Services Coordinator

7 days ago

Singapore beBeeCustomerService Full time $3,000 - $4,500
Student Services Coordinator Role

This is an exciting opportunity to join our team as a Student Services Coordinator, where you will play a crucial role in ensuring the smooth delivery of our programs and services.

  • You will be responsible for managing student inquiries, providing administrative support, and collaborating with internal teams to maintain high service standards.
About the Role:

This position involves working closely with learners, trainers, and related departments to ensure that programs run smoothly. You will also be responsible for providing support to learners and companies through various channels, including telephone, email, and walk-ins.

Your key responsibilities will include:

  • Liaising with learners, trainers, and related departments to ensure program success;
  • Providing administrative support, including document filing, attendance monitoring, and evaluation;
  • Assisting with classroom facilitation and preparation of course materials;
  • Monitoring and scheduling training activities to ensure compliance;
  • Contributing to the company's continuous improvement and training-related initiatives.
Requirements:

To be successful in this role, you will need to have:

  • A minimum of one year of experience in customer service, telemarketing, or a related field;
  • Good communication and interpersonal skills, with excellent written and spoken language abilities;
  • Proficiency in MS Office, particularly Excel;
  • The ability to work independently and as part of a team, adapting to a fast-paced and changing environment.
Skills and Qualifications:

We are looking for candidates who possess the following skills and qualifications:

  • Excellent customer service skills;
  • Strong communication and interpersonal skills;
  • Proficiency in MS Office, particularly Excel;
  • Ability to work independently and as part of a team;
  • Adaptability to a fast-paced and changing environment.
Benefits:

In addition to a competitive salary, we offer a range of benefits, including:

  • Performance bonuses;
  • Additional leave entitlements;
  • Medical and dental benefits;
  • Ongoing training and professional development opportunities.

Please note that all applications must be submitted through our website, and only shortlisted candidates will be contacted for further assessment. We thank all applicants for their interest in this role, but regret that we can only contact those who meet the requirements.

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