Global Travel Solutions Specialist

3 days ago


Singapore TIRUN TRAVEL MARKETING PTE. LTD. Full time
Job Summary

We are seeking a highly skilled Global Travel Solutions Specialist to join our team at TIRUN TRAVEL MARKETING PTE. LTD.

About the Role

This dynamic opportunity involves delivering exceptional travel services through comprehensive customer engagement, strategic account management, and meticulous tour planning.

Key Responsibilities
  • Customer Service Excellence
    • Cultivate strong relationships with clients through effective communication across various channels, including social media, WhatsApp, and website communications.
    • Manage a diverse portfolio of travel products, including cruise, yacht, and land-based offerings, ensuring all arrangements comply with client policies and identify opportunities for cost optimization.
    • Drive high conversion rates through systematic follow-up on inquiries and maintain exceptional service standards and response times.
  • Strategic Account Management
    • Cultivate and maintain strategic relationships with business partners by consistently delivering excellent service through prompt and effective communication.
  • Tour Planning and Management
    • Develop compelling and competitive travel proposals tailored to each tour request, coordinating seamlessly with tour operators, product suppliers, and transportation providers.
    • Oversee end-to-end tour planning and execution.
Requirements
  • A minimum education of GCE 'O' or 'N' level is required.
  • Prior experience in a travel agency or retail sales is preferred but not mandatory.
  • Openness to overseas travel, if required.
  • A strong orientation towards customer service is essential.
Why Choose Us?
  • We offer opportunities for career advancement in a rapidly growing company.
  • Our generous vacation policy allows you to recharge and return refreshed.
  • You'll enjoy exclusive travel benefits and discounts.


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