Strategic Client Partnerships Director
3 days ago
Dentsu Solutions Pte. Ltd., a leading provider of integrated communications, media and digital services, offers a comprehensive range of solutions through its five leadership brands – Carat, dentsu X, iProspect, Dentsu Creative, and Merkle. With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the company is well-positioned to deliver client-centric solutions.
Job Description
The purpose of this role is to act as an Integrated Client Director to further enable cross-functional collaboration between our Media and CXM practices. The role provides strategic recommendations and manages all resources to ensure that the client's marketing needs are met.
Key Responsibilities:
- Manages the Business – delivers the service proposition to clients and full end-to-end management of the business on individual clients.
- Relationship Management – owns the client relationships as per the defined relationship strategy for the client.
- Proactively Identifies Client Development Opportunities – flags specific client cross-sell and upsell opportunities.
- Commercial and Service Ownership of Client Relationship – drives seamless delivery and profitability of account.
- Team Management – manages and motivates team around the clients' objectives and culture.
- Thought Leadership – drive education and evangelization across Performance as a capability, both in-house as well as within client's organization.
Required Skills and Qualifications:
- Strong understanding of channels and platforms across Media as well as MarTech to drive Omnichannel orchestration and measurement across digital marketing.
- Experience in the Financial Services sector.
- Articulate presenter with the ability to work with and influence diverse, senior stakeholders, both internal and external.
- Ability to collaborate effectively across functions and teams, adding value and driving innovative thinking with action.
- Leads with cultural sensitivity and understanding to operate effectively and efficiently in different businesses and markets.
- Highly commercial - selling value, negotiation, client relationship management skills, and knows how to be a trusted business advisor.
- Multi-market APAC knowledge and experience driving innovation at a large scale.
- Able to devise overarching strategy for integrated accounts.
- Minimum 10 years of working experience, preferably within a digital agency/client environment.
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