Strategic Client Partnerships Director

3 days ago


Singapore DENTSU SOLUTIONS PTE. LTD. Full time
About Dentsu Solutions Pte. Ltd.

Dentsu Solutions Pte. Ltd., a leading provider of integrated communications, media and digital services, offers a comprehensive range of solutions through its five leadership brands – Carat, dentsu X, iProspect, Dentsu Creative, and Merkle. With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the company is well-positioned to deliver client-centric solutions.

Job Description

The purpose of this role is to act as an Integrated Client Director to further enable cross-functional collaboration between our Media and CXM practices. The role provides strategic recommendations and manages all resources to ensure that the client's marketing needs are met.

Key Responsibilities:
  • Manages the Business – delivers the service proposition to clients and full end-to-end management of the business on individual clients.
  • Relationship Management – owns the client relationships as per the defined relationship strategy for the client.
  • Proactively Identifies Client Development Opportunities – flags specific client cross-sell and upsell opportunities.
  • Commercial and Service Ownership of Client Relationship – drives seamless delivery and profitability of account.
  • Team Management – manages and motivates team around the clients' objectives and culture.
  • Thought Leadership – drive education and evangelization across Performance as a capability, both in-house as well as within client's organization.

Required Skills and Qualifications:
  • Strong understanding of channels and platforms across Media as well as MarTech to drive Omnichannel orchestration and measurement across digital marketing.
  • Experience in the Financial Services sector.
  • Articulate presenter with the ability to work with and influence diverse, senior stakeholders, both internal and external.
  • Ability to collaborate effectively across functions and teams, adding value and driving innovative thinking with action.
  • Leads with cultural sensitivity and understanding to operate effectively and efficiently in different businesses and markets.
  • Highly commercial - selling value, negotiation, client relationship management skills, and knows how to be a trusted business advisor.
  • Multi-market APAC knowledge and experience driving innovation at a large scale.
  • Able to devise overarching strategy for integrated accounts.
  • Minimum 10 years of working experience, preferably within a digital agency/client environment.


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