Gas Industry Liaison Officer
2 weeks ago
Job Description
We are seeking a skilled Gas Industry Liaison Officer to join our team at Recruit Express Pte Ltd. In this role, you will be responsible for liaising with customers and term contractors to ensure smooth operations.
About the Role
This is a 3-month contract position with the possibility of extension. You will work closely with customers to schedule appointments, handle their inquiries, and provide information on installation charges and other related matters.
Key Responsibilities
- Liaise with customers to schedule appointment schedules for gas pipe installations and cut-offs.
- Handle customer inquiries regarding appointments, installation charges, and other gas-related matters.
- Follow up on customer emails and respond accordingly.
- Promote gas appliances and collaborate with business partners to potential customers.
- Liaise with term contractors regarding any lapses in services.
- Provide feedback on difficult or special cases.
Requirements
To be successful in this role, you will need a minimum of 1 year of experience in call centre roles and a relevant qualification such as a Nitec or Dip in any discipline.
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