Security Operations Manager

1 week ago


Singapore HENDERSON SECURITY SERVICES PTE. LTD. Full time
Job Description

HENDERSON SECURITY SERVICES PTE. LTD. is seeking a highly skilled Command Centre Operator to join our team.

Job Summary:

We are looking for an experienced Command Centre Operator who can perform monitoring, analysis, and escalation of real-time operation events.

Key Responsibilities:
  • Monitor attendance records of on-ground officers and provide detailed reports to management.
  • Maintain 24-hour communication with all sites and with all supervisors and managers.
  • Monitor and manage remote access control points and basic administration of clearance for persons/vehicles.
  • Monitor various alarm alerts, activate response teams, and prepare reports upon completion of operations.
  • Monitor video analytics CCTV and respond in accordance with procedures.
  • Perform inbound and outbound calls while maintaining excellent customer service.
  • Manage and resolve client inquiries.
  • Record and log all daily occurrences.
  • Perform other duties/jobs assigned by the Command Centre Operations Manager.
Requirements:
  • Able to speak and write fluent English.
  • Proficient in Microsoft Office and emails (Word, Excel, Outlook).
  • Able to perform 12-hour work shifts, including weekends or public holidays (dependent on roster).
  • Minimum SSO PWM Rank.
Estimated Salary: SGD $55,000 - SGD $70,000 per annumBenefits:

We offer a competitive salary package, comprehensive training, and opportunities for career growth and development.



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