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Senior Technical Underwriter
3 weeks ago
The role involves technical underwriting, specifically for large sum assured applications and preliminary underwriting enquiries. This requires expertise in life, health, and high net worth insurance applications in accordance with established guidelines.
Responsibilities include working with Actuaries, Distribution teams, Reinsurers, and other parties to handle complex cases, maintaining high service quality for customer satisfaction, and achieving Net Promoter Score targets.
- Underwrite life, health, and high net worth insurance applications in accordance with the company's philosophy, risk culture, and guidelines.
- Collaborate with Actuaries, Distribution teams, Reinsurers, and other parties in handling of large sum assured applications or when facultative arrangement is required.
- Maintain high level of service quality for a positive customer experience and achieve Net Promoter Score. Provide any necessary support to Distribution channels and maintain positive relationship with partner firms.
- Perform underwriting risk assessment on non-disclosure, post-claims underwriting, reinstatement, review of substandard terms, and addition of riders on in-force policies.
- Coach and develop fellow underwriters and relevant team members in technical underwriting and other relevant skillsets for lateral development and improving servicing quality.
- Support ad hoc projects and tasks in relation to strengthen underwriting quality control, governance, customer experience, efficiency gain & automation etc
Key Decisions within the Role
- Provide underwriting outcome on applications and policies within your authority limits
May lead 1-2 junior underwriters
Requirements- Minimally 5 years of life and health underwriting experience with underwriting authority limit of S$2Mil. Preferably with experience in high net worth segment.
- Demonstrate strong organizational, communication, analytics & problem-solving skills. Adopt human-centered mindset prioritizing superior customer experience in the course of work.
- Flexible and agile in adapting to constant changes in a dynamic environment, provide direction in steering product squad and prioritization to align with the latest changes.
- Good understanding of the regulatory aspects of life, health, and investment linked insurance industry.
- Bachelor's degree.