Hearing Aid Industry Transformation Specialist

4 weeks ago


Singapur, Singapore WSAudiology Full time

At WS Audiology, we're committed to driving innovation and growth in the hearing aid industry. As a User Adoption and Technology Enablement Intern, you'll play a key role in accelerating our business transformation by driving excitement around new technologies and systems.

Key responsibilities will include:

  • Maintaining a knowledge base with accurate user guides and FAQs to support effective self-help resources.
  • Creating clear, user-friendly materials for new technology deployments and best practices, translating technical jargon into accessible language.
  • Developing and revising eLearning content, creating short, animated video guides, and transforming text-heavy material into visually engaging formats.
  • Supporting the collection and analysis of user feedback, and assisting in compiling adoption metrics.

Requirements include:

  • Pursuing a diploma or bachelor's degree in Instructional Design & Content Digitalization, Information Technology, Education, Communications, or a related field.
  • Proficient in Microsoft Office applications and Windows 10/11 operating systems.
  • Skilled in creating visual content and using video editing tools to produce instructional videos (training will be provided).
  • Strong written communication and organizational abilities.


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