Hearing Aid Industry Transformation Specialist
4 weeks ago
At WS Audiology, we're committed to driving innovation and growth in the hearing aid industry. As a User Adoption and Technology Enablement Intern, you'll play a key role in accelerating our business transformation by driving excitement around new technologies and systems.
Key responsibilities will include:
- Maintaining a knowledge base with accurate user guides and FAQs to support effective self-help resources.
- Creating clear, user-friendly materials for new technology deployments and best practices, translating technical jargon into accessible language.
- Developing and revising eLearning content, creating short, animated video guides, and transforming text-heavy material into visually engaging formats.
- Supporting the collection and analysis of user feedback, and assisting in compiling adoption metrics.
Requirements include:
- Pursuing a diploma or bachelor's degree in Instructional Design & Content Digitalization, Information Technology, Education, Communications, or a related field.
- Proficient in Microsoft Office applications and Windows 10/11 operating systems.
- Skilled in creating visual content and using video editing tools to produce instructional videos (training will be provided).
- Strong written communication and organizational abilities.
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