Strategic Media Protection Specialist

2 weeks ago


Singapore beBeeProtection Full time $80,000 - $120,000
Job Title:

Media Analyst (6-Month Contract - open for renewals and conversions)


Location:

Singapore (Remote/Hybrid)


About the Role:

Protect and shape our brand through real-time social media monitoring, response, and issue management.


Critical responsibilities include identifying reputational risks, managing crises, supporting campaigns, and crafting effective response strategies across multiple social platforms.

  • Monitor emerging issues and sentiment across various social media platforms
  • Respond rapidly to high-risk or sensitive issues while maintaining brand tone and integrity
  • Collaborate cross-functionally with teams including Policy, Trust & Safety, Community Support, and Corporate Communications
  • Draft and publish reactive and proactive content across official social channels
  • Support development of response strategies, playbooks, and best practices
  • Assist in measuring effectiveness of social campaigns and issues response workflows
  • Provide local support for APAC markets on reputational issues and brand protection
  • Identify process gaps and escalate issues around queue volumes or workflow inefficiencies
  • Assist with onboarding and knowledge transfer


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