Premier Academic Advisor

2 weeks ago

Singapore beBeeEducation Full time $60,000
Job Description

The role of Education Manager is a unique opportunity to work with exceptional families and students around the world. As a key member of our team, you will serve as the primary academic advisor and single point of contact for a portfolio of highly ambitious families.

You will partner closely with the Operations Director to deliver a seamless, high-quality experience. Your key responsibilities will include:

  • Academic Advisory & Strategy:
    • Serve as the lead advisor for our families
    • Understand and anticipate client goals - even when they're not clearly stated
    • Design roadmaps covering academics, enrichment, extracurriculars, personal development, and school/university admissions
    • Recommend additional services or support based on evolving needs and goals
  • Client Engagement & Relationship Management:
    • Act as the single point of contact for each family, offering polished and responsive communication
    • Build long-term trust and rapport with both parents and students, deliver high-touch support and maintain exceptional service standards
    • Ensure service journeys remain aligned with family expectations and aspirations
    • Liaise with tutors and schools to monitor progress and adapt plans
    • Guide families through key milestones (GCSEs, A-Levels, IB, UCAS/US applications)
    • Offer clear, timely, and proactive academic guidance across all matters
    • Identify opportunities to deepen client engagement or extend services where appropriate
  • Delivery Oversight & Communication:
    • Translate client objectives into clear briefs for tutors, mentors, or advisors
    • Coordinate delivery timelines and ensure contributors meet quality and deadline expectations
    • Maintain accurate service tracking and smooth service delivery

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